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Shipping Policy

At joyhealthmall.com, we value each and every single customer. As customer satisfaction is always our top priority, we offer various shipping options to suit every customer. 

*Free Shipping
Customers can enjoy free shipping on all orders to United States, Canada, United Kingdom, Australia, New Zealand, Ireland, France, Spain, Mexico, Germany, Italy, Brazil, Portugal, Belgium, Netherlands, Switzerland, Monaco, Luxembourg, Colombia, Chile, Peru, Singapore, Austria, Bulgaria, Czech Republic, Denmark, Estonia, Finland, Greece, Croatia, Hungary, Lithuania, Malta, Latvia, Norway, Poland, Romania, Sweden, Slovenia, Slovakia, Israel, Cyprus, Turkey South Africa.

Region Country Standard Shipping Time(Business Days)
North America US 6-10
Canada 8-15
Mexico 8-12
South America Brazil 15-25
Chile 10-17
Colombia 11-19
Europe France, Germany, Italy, Spain, Netherlands, Belgium, Luxembourg, Ireland, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Austria, Denmark 6-10
United Kingdom,Switzerland 5-8
Greece,Cyprus 8-12
Norway 8-10
Asia Singapore 5-8
Malaysia 6-10
Thailand 8-11
Vietnam 6-8
Philippines,Israel 5-10
Türkiye 6-10
South Korea 4-6
Japan 4-7
Oceania Australia 6-10
New Zealand 8-15
Africa South Africa 8-15
* Shipping Methods
All orders are processed within 1-3 days. Orders are also shipped on weekends or delivered on Holidays. Saturday and Sunday are included in shipping days.
* Delivery delays can occasionally occur.
* Please give us a valid phone number that we can reach you at immediately. 
* We are unable to ship to Military Base, or PO Boxes.

We choose appropriate shipping methods for delivery.The main options are as follows:
Depending on your location and amount ordered, please allow up to 1-3 business days from the shipment date to receive your bulk order.

Shipment Confirmation
You will receive a Shipment Confirmation email once you order has shipped containing your Tracking number(s). The tracking number will be active within 24 hours. 

Order Tracking
Order Tracking is available online. Enter your order number from your email and find out when your order is expected to arrive.

International Shipping Policy
International orders are welcome. Shipping costs to your country will be automatically calculated once your address has been keyed in, upon checkout. If your country is selected but there is no option for “International Shipping”, please email us at support@joyhealthmall.com, and we will add your country to our International Shipping list as soon as possible.

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